| Category |
Further Detail |
| Hardware Install Power OFF |
Check all cables--particularly, video, keyboard, mouse, phone/Ethernet, power. (Secondary issues: TV remote, VCR, DVD-R, Media cabling, external HDD.) |
| Configure MadMod Dial-up |
Activate Windows via MadMod Dial-up. Check to see if SP2 has active Windows & Windows firewall. (MadMod 204.213.176.1, 204.213.176.2, 448-8000) |
| Configure broadband ISP/Router, studying wireless issues. |
Verify Internet connectivity. Obtain critical Windows updates. (Wireless encryption) (DSL filters/fire alarm issues) |
| Install and activate Internet security |
Activate security suite; get updates. Otherwise install AVG, get updates, register. (Save screenname, password configurations) |
| Install word processing / spreadsheet suite and printers. |
Install or activate/register. Then obtain updates. |
| Configure e-mail |
Side issues--current mail and address book from older computer. |
| Install and activate new software |
Import files from the older computer that apply to this software. |
| Install specialized software and related imported files. |
Pay attention to registration/license, special updates, subscriptions--carry overs from the old computer. |
| Move remaining orphan files. |
Discuss uninstalled but related software issues. (PDA's, Cameras, etc.) |
| Backups, security and updates. |
Discuss/Implement strategies for backups, security and updates. |
| Configuration Diagram for Customer |
Diagram units, cabling, related important info. (Discuss unresolved issues.) |
| Old computer issues |
Drive wiping, drive removal, equipment recycling. |
