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Phone: (203) 748-2960 (Danbury, CT) E-mail: David Mawdsley |
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Phone: (203) 748-2960 (Danbury, CT) E-mail: David Mawdsley |
| Coping with Connection Problems |
1. Particularly after a power outage, the DSL or Cable unit should be turned on first. Wait for the unit to sequence through its start-up. When the regular lights are steady green, turn on the router if you have one. Wait for the unit to come on and indicate green lights. Last, turn on the computer. At this point the Ethernet light on the DSL unit and the light for the cable to the router should turn green. 2. If this sequence didn't work completely correctly, power all units down and repeat step 1 after a wait of about 30 seconds. |
| Anti-Virus Product |
1. Make sure the anti-virus program loads when you start your computer. 2. Virus definitions should be no more than 1 week out of date. Updates usually come out late on Wednesdays. 3. Full scans of the disk should be done about once a month--or if something unusual has happened while using the Internet. |
| Firewall Product |
1. Make sure the firewall program loads when you start your computer. 2. Do some reading of the manual to review how to manage the settings. It can't protect you well if it isn't familiar with the authorized activity entering or leaving your computer. |
| Critical Windows Updates |
1. Start Internet Explorer. 2. From the Tools menu, select Windows Update. 3. When the Scan button shows, click on it to get the list of critical updates you need. 4. Select only one critical update to do at a time. Large updates usually require that the computer be restarted. 5. I suggest that you get one update per day until all the critical ones have been received. Unfortunately, the updates don't come out regularly, so check every week or so to see if any are ready. Your computer may have an automatic updater, but I don't recommend it, as you need to know what's being installed on your computer. |